A report, based on the results of the second national cancer patient experience survey, provides insights into the level of care received by nearly 72,000 inpatient and day case cancer patients.
The cancer patient experience survey 2011/12 national report compares performance with the previous 2010 survey, and on most questions scores have improved, with the most significant increases in positive scores seen on information and communication issues. There are 9 new questions in this year’s survey, including an overarching question asking patients to rate their overall care. This came out with 88 per cent of patients rating their care ‘excellent’ or ‘very good’.
Of the 160 NHS trusts from across England taking part in the survey, 98 have improved on their previous results, and each of the trusts have been provided with a bespoke report. This allows them to assess how they are performing and to take action in areas where improvement is most needed. These reports are now publicly available on the Quality Health website.
The patients were treated between 1 September and 30 November 2011. Participation in the survey was up 1 per cent on 2010.
See press release Cancer patient experience improves across the country
